Heartdub One Resources

Learn more about popular topics and find resources and technical specifications that will help you with all of your Heartdub products.

System requirements for Heartdub One

Browsers

Chrome, Firefox, Microsoft Edge, Safari:
Heartdub One is designed to work with the latest version of these browsers. Heartdub One might continue to work with older versions of these browsers, but Heartdub can’t provide any guarantees.

Other Browsers:
Heartdub won’t deliberately prevent you from connecting to the service, but the quality of your Heartdub One experience may diminish over time. Heartdub won’t provide code fixes to resolve non-security-related problems.

Internet

To use Heartdub One, you need at least 4 Mbps broadband connection.

Heartdub One requires at least 15 Mbps for 720p at 60 FPS and less than 80ms latency from an Heartdub datacenter.

Heartdub One requires at least 25 Mbps for 1080p at 60 FPS and less than 80ms latency from an Heartdub datacenter.

Heartdub One requires at least 35 Mbps for 1440p/1600p/2160p at 120 FPS and less than 80ms latency from an Heartdub datacenter.

Heartdub One requires at least 100 Mbps for 4320p at 120 FPS and less than 80ms latency from an Heartdub datacenter. For the best experience, we recommend less than 40ms.

Internet functionality requires an internet connection. Fees may apply.

1440p and higher resolution are available with a qualifying Heartdub One subscription. 120 FPS streaming requires a monitor that supports at least 120Hz refresh rate and must connect to the monitor using a supported connector.

Processor

AMD, Intel: x86 1.6 GHz or faster, Dual-Core

Android, HarmonyOS, iOS: –

Memory

Android, HarmonyOS: 1GB RAM

Chrome OS, Linux OS, macOS: 2GB RAM

Windows OS: 4GB RAM

iOS/iPadOS: –

Hard Disk

2GB of available disk space

Graphics

Windows OS: Graphics hardware acceleration requires DirectX 9 or later, with WDDM 1.3 or higher.

macOS: No graphics requirements.

Display

1280 x 768 screen resolution (requires hardware acceleration for 4K and higher)

Mobile devices are not currently supported. Heartdub One requires devices with screen sizes of 10.1 inches or more.

Operating System

Android: Support will be limited to only the last three major versions (As new major versions of Android are made generally available, Heartdub will drop support for the oldest version and support the newest and previous two versions of Android).

Chrome OS, Linux OS: Support will be limited to only the last two major versions.

HarmonyOS: Support will be limited to HarmonyOS 3.0 or higher.

macOS, iOS/iPadOS: Support will be limited to only the last two major versions.

Windows OS: Support will be limited to Windows 8.1 or higher.

Heartdub One might continue to work with older versions of these systems, but Heartdub can’t provide any guarantees. Product functionality and feature availability may vary on older systems. Heartdub won’t provide code fixes to resolve non-security-related problems. For the best experience, use the latest version of any operating system specified above.

Other

Heartdub account or organizational account required for license assignment.

A touch-enabled device is required to use any multitouch functionality.

Product functionality and graphics may vary based on your system configuration. Some features may require additional or advanced hardware or server connectivity.